FAQ's - FREQUENTLY ASKED QUESTIONS

DO YOU SELL GIFT CERTIFICATES ONLINE?
Yes, you can find them in the Unique Finds Category.  We offer them in $25, $50, $100, $250, and $500.  If you would like a different denomination, please call us at 1-877-7RUSTIC (1-877-778-7842).

CAN GIFT CERTIFICATES BE REDEEMED ONLINE?
Yes.  You will need to enter your gift certificate number in the space provided at checkout.  If you have any questions, please call Customer Service at 1-877-778-7842 (1-877-778-7842) and a representative will help you.  You can also contact us by fax at 1-303-484-6366, 24 hours a day, 7 days a week.

WHAT ARE THE BENEFITS OF REGISTERING ON YOUR SITE?
Registering your personal information on our website makes it easier for you next time you want to place an order. We'll already have all the information necessary, so ordering will be a snap, plus, when Rustic Ranch Relics has special offers, you will be the first to know.

DO YOU SHIP OUTSIDE THE UNITED STATES?
Orders delivered outside the U.S. must be paid by credit card. International customers please call 1-877-7RUSTIC (1-877-778-7842) to speak to a Customer Service Representative. There will be additional shipping and handling charges and the recipient will be responsible for all applicable duties and taxes.

CAN I ORDER BY MAIL OR FAX?
You can download an ORDER FORM right here.  Simply fill it out and fax it to 1-303-484-6366 or mail it with your credit card information, check, or money order.   (Download the free Adobe Reader to view your Adobe PDF files.)

Mail it to:
Rustic Ranch Relics
11605 Wadsworth Blvd
Broomfield, CO 80020

Please note: Orders may be delayed up to 14 days when paid for with check, to allow time for check to clear bank.

DO YOU CHARGE SALES TAX?
Sales tax will only be charged if items are delivered or shipped within the State of Colorado.